Management services are very important for a business to not only thrive but exist too. Services and facilities become a very important aspect of the workplace environment and also the efficiency of the people. Some of these facilities are required to be their by-law, i.e., incorporate business and offices, they are as essential as capital. Of course, these services vary depending upon your field of work, and goods & services.
The two clearly distinguished types of facilities are hard and soft. Hard facilities are the ones that are tangible and exist in the physical makeup of the building – like a computer’s hardware. These are essential and cannot be removed and include – heating, plumbing, water facility, stairs, safety exits, building maintenance, etc.
The soft facilities are things that are essential for the smooth functioning of the business. They include utility services like waste management, cleaning services, security, food, and catering, etc. So, what are soft facility management services, in their essence?
Involve Human Interaction – They make the workplace a pleasant, comfortable and a secure place to spend 8-9 hours of our day in. Human interaction and personal comfort are what these entail. So, having access to clean and healthy catering at work, mail management, etc. These are important to all people and help in increasing efficiency.
Cleaning and other Utilities – Soft facilities not only deal with food but also cleaning work environment. So, clean parking spaces, fresh air, ventilation, pest control, daily cleaning of the office, proper sanitation, window cleaning, etc., are important. They also remove the need for waste management from the staff – to clean and recycle – because it is already taken care of, and they can spend that time at work.
A clean and tidy work environment can do wonders on the mood of the employees. Other services like redecoration, renovation, reparations, etc also come under soft facilities because of your ambiance and aesthetic matters. How your office looks and feels affects the work attitude.
Security – Having office IDs, security cameras, CCTV in and around the office, and a team always on surveillance calms down the employees from insecurities like theft, vandalizing, abduction and other things. It also helps keep an eye on who enters and leaves the building. Fire alarms, security alarms, safety managers, guards, fire exits, etc., are important things in case anything happens. The employees can work peacefully because they’re trained in how to react to different situations and know what to do and can rest assured that no one can harm them inside.
These are obviously very different from hard facilities but are as important – like software to a computer. The computer loses all potential if there isn’t any software in it. And this analogy is true in real-life too. Along with a proper pay, what the employees require are security – of life, health and income, a healthy and clean working environment, and ease of functioning.