It goes without saying that having the right plan for any kind of disaster, emergencies, and interruptions is an immensely crucial aspect of running a business successfully. The main objective of devising such a plan is to address the different kinds of emergency situations that may occur within the business organization. The most dependable emergency response planning consists of the list of people to be contacted, ways of acting in such situations, mitigating risks and using the right resources for minimizing loss.
The main objective of having an emergency response plan is to keep human injury and property damage to the minimum level. This plan also details how different staffs should enact in case of any emergency situation and which emergency teams should be outsourced such as rescue, fire or police. These plans vary from one business to another but it is meant to reduce the finances of the company along with protecting the physical infrastructure and occupants from all kinds of harm. So, here goes a step by step guide of how you can have an emergency plan for your business:
- Understanding the potential hazards, risks, and threat of the company:
There is hardly any business organization that doesn’t face any threat, hazard or risks from within or without the company. These could potentially lead to loss of property, health risks and in the worst scenarios, death. Therefore, it is important to have a review of the potential dangers and threats in a comprehensive risk assessment. This will enable identification of the present threats and assess the consequences of what might occur. As a business owner, you should know about the vulnerability of your company so that you can have a proactive emergency response plan.
- Collecting the contact of requisite local emergency personnel
When you are aware of the potential risks and threats of your business, you will be better equipped to organize the required emergency services that can help you in times of crisis. In overcrowded countries like India, it is best to have a word with the local fire and police department along with emergency medical services to determine the time they take to respond. It is important to keep them updated about your facility and its potential risks and hazards so that you can plan with them to stabilize any crisis or emergency situation in your establishment. Besides these, it is also advised to have a detailed contact list of ambulance services, hospitals, federal protection, local government agency, security services and utility companies like water, gas, and electricity.
- Assessing the resources of your business
The resources of a business play a crucial role in keeping the occupants safe while protecting the property and its infrastructure in times of any disaster. Therefore, it is important to assess the availability and ability of the various resources within the company so that you can facilitate incident stabilization. The resources of a business typically include its people, tangible and intangible property and other equipment.
- Creating precise egress along with evacuation routes:
An egress plan refers to a detailed plan of the facility that includes all the indicators like evaluation pathways, emergency ways and red exit signs leading to stairs and doorways. Even though the occupants have no prior experience in fire drill within the organization, it is important to train them as to where they should go in times of crisis. The medical personnel, police officers and such other emergency services also depend on the egress plan. It is of immense help when it comes to notifying any emergency service the right way of entering any establishment fast and safely.
- Creating an emergency communication plan:
An emergency communication plan comprises all necessary information about internal as well as external crises and how they should be addressed. These alerts can be sent through email, voice messages, SMS in mobile devices. This can also be used in sending updates on whether it is safe to return after any emergency. It is important to include external communication as an integral part of business continuity planning.
- Stating the desirous course of action:
There should be a part of the emergency plan which deals with protective and threat specific emergency actions for the occupants and visitors of the business. Here, it is required to specify the required actions which one should take for protection.
- Training and educating internal personnel for handling emergency response plan:
The continuity and emergency team of business required continual training in order to stay updated on the recent developments of protocols of the business. Education along with hands-on training aids the team members in fulfilling their responsibilities in times of disaster. The facilities should test the effectiveness of the team’s knowledge from time to time by hosting awareness programs, emergency communication exercises, responder training, and orientation exercise.
With the creation and evaluation of a comprehensive plan for addressing an emergency, you can rest assured that your establishment will remain safe from the hands of distress and disasters.